Ancol Just 4 Pets Wooden Carrot Cruncher Chew Toy

Product Information

The working day does not end until the store is in a presentable condition for the next day’s trading, the tills are cashed up and all end of day procedures are complete Health and safety procedures are there for your own protection and for the safety of your colleagues and customers. It must always therefore be adhered to, in line with the Health and safety manual. Reporting into the Management team you are responsible for exceeding our customers' expectations by delivering outstanding service throughout the store, ensuring that you always deliver the very highest standard of pet care and build strong working relationships within the store team and with our customers. You will actively seek to grow your knowledge and expertise for the benefit of our customers and their pets.

We are looking to expand our team by adding an Admin Assistant to the Buying team. Working closely with the head office team and our store managers, this ro:le will be an integral part of the business ensuring all administrative tasks are performed to a high standard. Completing sales correctly and efficiently at the till, and personally ensuring that every customer leaves the store with a fantastic farewell.Ensure that sales staff do not eat, chew gum, or use personal mobile phones on the shop floor or have wallets of purses on their person You are always required to work with the management team to maintain excellent standards of presentation and cleanliness in the shop, in line with the store layout sheet.

You may need to deal with any staff grievances that arise and escalate these to The Head of Operations or HR if appropriate

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Where required support the store manager in completing paperwork and administrative tasks on time as per company guidelines

Ensure that staff are at the store a minimum of 15 minutes before it is due to open and be ready to trade at the specified time You are always required to maintain excellent standards of presentation and cleanliness in the shop, in line with the store layout sheet. Delegating these jobs to your team is one of your key duties Support the store manager in ensuring the team adhere to all health and safety and fire safety regulations daily Attend store meetings and contribute to planning and the implementation of new company initiatives. Work with the store team to maintain store standards: The working day does not end until the store is in a presentable condition for the next day’s trading, the tills are cashed up and all end of day procedures are complete

Deal with customer complaints in a professional manner and resolve where possible without escalation Studies have shown that the bond between people and their pets can increase fitness, lower stress and feelings of loneliness, and bring happiness to both their lives. Our goal is to provide quality health care to help ensure a long healthy life for you and your pet. Ensure all staff are present and ready for work on time in the correct uniform – as per company policy With 22 stores all open 7 days a week for all pet needs from raw deeding and natural deli treats to hay and rabbit food.