Yealink W60B DECT Base Station - Black

Product Information

If you need help then our team are available from Monday to Thursday (between 9:00am and 5:30pm GMT) and on Friday (between 9:00am and 4:30pm GMT) Video tutorial explaining Auto Provisioning setup for Yealink Phone on PBXware 5. ¶ Requirements ¶ Identifying phone model

If you don't yet have a base station, follow these steps. If you are adding an additional handset to an existing setup, go to Assembling the Phone. Based on wireless DECT standard to offer premium and stable HD audio quality for efficient and clear communication.

Yealink W60B DECT IP Base Station

Outgoing connections from our LAN firewall should just connect and reach the PBX in GCP no problem. The phone provisions successfully over 5001 once we forwarded that port to the SBC. So what am I missing? Surely the outgoing connections and ports like 5090 should just work. Designed in modern and elegant style, this compact DECT IP base station possesses a wire-hidden design, presenting a concise and tidy desk to you even being mounted to the wall. By supporting Opus codec, Yealink W60B consistently delivers excellent and profes- sional audio quality in both high-bandwidth and poor network conditions, comparing with other wideband or narrowband audio codecs.

The phone will NOT register -> shown in the Account tab of the Phone's Yeaklink Web GUI. The Outbound Proxy server setting in the W60B firmware I can see is all set to the SBC's LAN IP and using port 5060, and its enabled. But still no dice. I am assuming single line voice over BB services from BT, Sky and VM are protected by some form of additional BB service/router parameter as well as the credentials being hidden from users in the GUI even if the risk is extremely small. Note: The handset should be used with an original power adapter only. The use of a third-party power adapter may cause the damage to the handset. The charging status of the handset is indicated in the top right-hand corner of the LCD screen. What am I missing here? Can you please confirm the Ingress ports necessary to be open on GCP to allow the IP range 0.0.0.0/0 to use. Should there be a port entry for the port TCP 5001? I don't believe so. The phone provisions happily over 5001 as we allowed this port to forward to the SBC on our CISCO firewall in the office. We did see during the config process that the NAT entries could not be created for a group object, however do we have access to remote CCTV cameras etc fine, and with no specific NAT rules, however the CISCO router ACL (Access control List) has been setup for both our office cameras which work and also the SBC ports 5001 and 5090 allowed in and forwarded to the SBC, in the same way and is presumably why the phone provisions successfully. Is anything missing in our setup here?I think, therefore, that this "failure" does not matter, but I would be interested to know if this is a correct assumption as it also potentially points to a problem of some kind that could affect the W60 from being unable to register even though the phones in the office work fine.

NOTE: Do not unplug or remove power to the phone while it is updating firmware and configurations. ¶ Registering phone I followed through the instructions above. The Base reset Ok, and once the base reset the handset automatically said de-register the handset? on the screen, so i pressed yes. The set of instructions thereafter to deregister the handset therefore could not be followed to de-register the handset as described as it had already de-registered itself and said so. It couldn't therefore do the handset reset.This chapter describes how to identify Yealink phone model, requirements that must be met and how to register the phone using manual configuration or auto provisioning. Ok either your network is more complex then you describe, or you (and your head of IT) are really not understanding how 3CX is architected.. The standard for most firewalls is to deny all new inbound traffic, allow all outbound traffic, and to allow any inbound traffic in response to outbound traffic. Since all the phone and SBC traffic is outbound or inbound in response to outbound traffic you do NOT need any port forwarding, assuming your previous statements are correct. The SBC and the phone should be on the same LAN, thus the firewall should not be seeing any traffic between them, and thus no port forward. And the SBC has nothing listening on port 5001 since that is the web administration port for 3CX which is in GCP according to you. If you do not have a simple network then you need to describe or provide a network diagram. By simple I mean this: Connect the Ethernet cable between the Internet port on the phone and an available port on the in-line power router or switch. BT appears to have restricted the reset on the GUI but may not have considered all the scenarios of the connect button reset. I would be most grateful for your help as I have no way to diagnose where it's going wrong and have spent hours on this problem. I can't tell if the issue of registering is happening at the LAN side or the PBX side, and there seems to be no definitive document from 3CX to say what ports where must be open for the SBC on a LAN behind a firewall to work with remote phones.